Seven signs it is time for you to change accountants

It's all too easy to stick with what you know, even if what you know isn't really working. How do you know it's time to switch to a new accounting firm?

Seven signs it is time for you to change accountants

Change is difficult. It's far easier to stick with what you know, even if it doesn't quite work or, worse, actively frustrates you. That goes for everything from electricity suppliers to, you guessed it, accountants.

In physics, they talk about the principle of inertia – the tendency of physical objects to resist any change in speed or direction of travel.

Indifference is also sometimes said to affect people or organisations, plodding along doing the same old things in the same old ways, unless they are forced to do otherwise.

If you are unhappy with your accountant, we hope this post will give you the nudge you need to make the switch.

How many of the following danger signs are you getting from your current accountant?

1. No sign of the cloud

Cloud accounting isn't the future – it's the present.

In 2020, with Making Tax Digital well under way, if your accountant is sticking with spreadsheets and paper, you're missing out on opportunities to save money and time with software such as Xero and Sage.

Wave goodbye to your paperwork with a variety of tech to help you understand your accounts.

2. You are doing all the running

You see news of a change to tax law in the Spring Budget. You wait to hear from your accountant with an update on how it might benefit you. That update never comes.

So you call them and they say, “Oh, yes, now you mention it, that might save you quite a bit next year.” This isn't how it should be.

Have you browsed our library & requested your free copies of our reports & money saving checklists yet?

3. They moan about clients

Do you follow your accountant on social media?

It's amazing to see how some talk about their clients on LinkedIn, especially during self-assessment season when the pressure is on, but clients are the very reason for accountants to exist.

4. Jack of all trades

Does your accountant claim to specialise in your industry sector? Do they also claim to 'specialise' in every single sector you can think of?

If you can't see evidence of their supposed expertise then you could be missing out on tax reliefs and allowances only a real expert would know about. Did you know we specialise in medical, dental, legal, media, beauty & International?

5. Bad reviews

If your accountant isn't shouting about the reviews clients have left them it's probably worth investigating. Problems others are having now might be problems you will experience tomorrow.

It's so important to us that you are a happy client!

6. They make you feel small

You shouldn't dread talking to your accountant or hesitate to ask them questions for fear of being made to feel silly. An accountant that makes you feel bad because you know less than them about tax is missing the point of professional services.

7. They are costing you money

Finally, about doing the right thing by you: when people switch to us, they often realise they've been paying too much tax, often for years.

If you have a tax question you would like help with, or need some accountancy advice, please get in touch with us for a chat, the chances are we have encountered this potential hurdle before, and will be able to help.

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Lawrence Grant

We are a member firm of the Institute of Chartered Accountants of England & Wales (ICAEW). Registered to carry on audit work in the UK and Ireland. Our Insurer is Prosure Solutions (per W R Berkley , and IGI), 34 Lime St, London EC3M 7AT (worldwide, excluding North America). Also an independent member of GGI, a multidisciplinary worldwide association of accountants, tax consultants & lawyers.